Professional services need better tools
Professional and business services — legal, accounting and consulting — are a cornerstone of the UK economy. As a government priority sector, they matter because they underpin every other industry.
Professional-services firms face a straightforward problem: their most valuable resource is people's time, and managing that time well is difficult.
What we build for professional services
Work management
We build systems that let firms manage how work flows through their organisation:
- Workflow configuration — design engagement processes that suit how you work
- Milestone tracking — know where every piece of work stands
- Utilisation monitoring — see how team time is being used
- Complete audit trails — meet compliance requirements automatically
Time recording and billing
Software can reduce the administrative burden:
- Automated time recording from calendars and documents
- Billing suggestions based on engagement terms
- Profitability tracking at the matter level
- Connection to existing practice management systems
Client service
We build tools for better client service:
- Self-service client portals
- Automated status updates
- Secure document sharing
- Clear billing and reporting
Results
A law firm achieved:
- 25% improvement in billable utilisation
- 40% reduction in administrative time
- Measurable increase in client satisfaction
Supporting professional-services growth
Better software helps professional-services firms by:
- Improving productivity through automation of routine tasks
- Supporting growth without a proportional increase in overheads
- Attracting good people with efficient, well-organised operations
- Working internationally with tools that operate across jurisdictions