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Scaling Professional Excellence: How Blocks Empowers UK Professional Services Firms

Chris Barry, Founder & CEO 3 February 2025 6 min read

What is Blocks?

Blocks is Make More Digital's platform for building intelligent business applications. It's modular, composable technology that lets organisations configure powerful workflows, AI agents, and data pipelines—without the traditional development overhead.

Instead of months of custom development, Blocks lets you assemble pre-built components tailored to your industry. Think of it as enterprise software that adapts to how you work, not the other way around.

Explore Blocks for Professional & Business Services

The Professional Services Opportunity

Professional and business services—legal, accounting, consulting, and more—are a cornerstone of the UK economy. As an IS-8 priority sector, they're recognised for their contribution to productivity and their role in supporting every other industry.

But professional services firms face a fundamental challenge: their most valuable asset is their people's time, and managing that time effectively is incredibly difficult.

How Blocks Transforms Professional Services

Engagement Pipeline Management

Blocks lets firms configure how matters flow through their organisation:

  • Visual workflow builder - Design engagement processes without code
  • Automated milestone tracking - Know where every matter stands
  • Real-time utilisation monitoring - Optimise team allocation
  • Complete audit trails - Meet compliance requirements automatically

Time and Billing

AI-powered tools help with the administrative burden:

  • Automated time capture from calendars and documents
  • Intelligent billing suggestions based on engagement terms
  • Real-time profitability tracking at the matter level
  • Integration with existing practice management systems

Client Service

Blocks enables better client experiences:

  • Self-service client portals
  • Automated status updates
  • Secure document collaboration
  • Transparent billing and reporting

Results for Professional Services Firms

A law firm using Blocks achieved:

  • 25% improvement in billable utilisation
  • 40% reduction in administrative time
  • Significant increase in client satisfaction

Supporting Professional Services Growth

The UK Government's focus on professional services recognises the sector's importance. Blocks helps by:

  • Improving productivity through intelligent automation
  • Enabling growth without proportional overhead increases
  • Attracting talent with modern, efficient tools
  • Expanding globally with tools that work across jurisdictions
Book a Consultation to explore Blocks for professional services.

Explore Blocks for Professional & Business Services

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